Privacy Policy

Last updated: December 2024

Your Privacy Matters

1. Information We Collect

We collect information you provide directly to us, including:

  • Phone number for account registration and WhatsApp communication
  • Name and profile information
  • Financial transaction data you submit via WhatsApp or our web interface
  • Bill and expense information
  • Device information and usage data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and categorize your financial transactions
  • Send you WhatsApp notifications and reminders
  • Generate financial reports and insights
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity

3. Data Storage & Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit and at rest
  • Access to personal data is strictly limited
  • Regular security audits and updates
  • Secure cloud infrastructure with data redundancy

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in our operations (under strict confidentiality agreements)

5. Your Rights

You have the right to:

  • Access & export your data — download a complete archive (transactions, mileage, bills and receipt images) anytime from Settings → Export Data → "Download all (ZIP)".
  • Correct inaccurate data — edit or delete individual transactions, bills and records in the app.
  • Delete your account and all data — from Settings, or at moneyfeed.io/delete-account (no login required).
  • Opt out of marketing communications (reply STOP on WhatsApp).

6. Data Retention

We retain your data for as long as your account remains active — we do not auto-delete or expire your records. This ensures your full financial and tax history stays available to you and meets IRS record-keeping needs.

IRS guidance (US): the IRS generally recommends keeping tax records for at least 3 years, and up to 6–7 years in certain situations (e.g., underreported income, or claims for bad debt / worthless securities). Because your MoneyFeed data is retained for the life of your account, it remains available throughout this period.

  • Active data is kept indefinitely while your account is open (no forced expiry).
  • When you delete an individual transaction, bill or receipt, it is removed from our active database immediately.
  • When you delete your account, all associated data is permanently erased from our active systems immediately; residual copies in encrypted backups are purged within 30 days.
  • Tip: before deleting your account, use Settings → Export Data → "Download all (ZIP)" to keep a copy for your IRS records.
  • Where required by law, we may retain limited information for the minimum period legally mandated.

7. WhatsApp Communications & Opt-Out

Because MoneyFeed AI operates over WhatsApp, by registering your phone number you consent to receive service and promotional messages from us on WhatsApp (reminders, updates, onboarding, and feature announcements). Message frequency varies and message/data rates may apply.

You may withdraw consent and opt out at any time by replying STOP to any WhatsApp message from us, or by contacting us. Reply START to re-subscribe. You can also opt out of marketing communications without affecting essential service messages. Opting out does not delete your account or stored data.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: feed@maxefeed.com

Phone: +1 512 775 2060

Address: 5900 Balcones Drive 7274, Austin, TX 78731