Refund Policy

Last updated: December 2024

Our Refund Policy

We want you to be completely satisfied with MoneyFeed. If you're not happy with your Pro subscription, we offer a hassle-free refund policy.

1. 14-Day Money-Back Guarantee

If you're not satisfied with your Pro subscription, you can request a full refund within 14 days of your initial purchase. No questions asked.

  • Applies to first-time Pro subscriptions only
  • Request must be made within 14 days of purchase
  • Full refund will be processed within 5-7 business days

2. Subscription Cancellation

You can cancel your Pro subscription at any time:

  • Go to Settings → Account → Cancel Subscription
  • Your Pro features will remain active until the end of the billing period
  • No partial refunds for unused days after the 14-day period
  • You can downgrade to the Free plan at any time

3. Non-Refundable Items

The following are not eligible for refunds:

  • Renewal payments after the initial 14-day period
  • Accounts terminated due to Terms of Service violations
  • Promotional or discounted subscriptions (unless specified)

4. How to Request a Refund

  1. Email us at feed@maxefeed.com with the subject line "Refund Request"
  2. Include your registered phone number and reason for refund
  3. Our team will review your request within 24-48 hours
  4. Once approved, the refund will be processed to your original payment method within 5-7 business days

5. Questions?

If you have any questions about our refund policy or need assistance, please don't hesitate to contact us:

Email: feed@maxefeed.com

Phone: +1 512 775 2060

Address: 5900 Balcones Drive 7274, Austin, TX 78731

6. Frequently Asked Questions

Do I get a refund if I forget to cancel before renewal?

Renewal charges after the initial 14-day money-back window are non-refundable, but you can cancel anytime to stop future renewals and keep Pro until the end of your current billing period.

How long does a refund take to reach me?

Once approved, refunds are issued to your original payment method and typically appear within 5–7 business days, depending on your bank or card provider.

Will I lose my data if I downgrade or get a refund?

No. Your transactions, bills, and history stay in your account on the Free plan. You can export everything anytime from Settings → Export Data.

Is the Free plan really free?

Yes. You can track expenses on WhatsApp and use core features on the Free plan with no card required. Refunds only apply to paid Pro subscriptions.

Please also review our and .